Terms of Use

The following terms and conditions constitute an agreement between you and Denther.

In case of this document “you” can refer to dental care providers and patients. In case of specific conditions, we will emphasize who the Terms refer to, but generally assume that it refers to You, whether you were a patient or a dental care provider.

(“Denther,” “we,” or “us”), the operator of https://denther.com/ (the “Site”) and related applications, services and mobile applications provided by Denther and on/in which these Terms of Use are posted or referenced (collectively, the “Services”). These terms of use (the “Terms of Use”), together with our Privacy Policy (each of which are incorporated herein by reference, and collectively, this “Agreement”) govern your use of the Services, whether or not you have created an account. You must agree to and accept all of the terms of this Agreement, or you don’t have the right to use the Services.

By using or otherwise accessing the services and/or by creating an account with us, you agree to the terms of this agreement, including the information practices disclosed in our Privacy Policy. If you do not agree with this agreement, you cannot use the services.

Arbitration notice and class action waiver: you agree that disputes between you and us will be resolved by binding, individual arbitration and that you waive your right to participate in a class or collective action lawsuit, or class or collective arbitration.

Please note that we offer the Services “AS IS” and without warranties. If you create an account or use the Services on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to accept this Agreement on such individual’s or entity’s behalf.

1. About Denther

For patients:

Portions of the Services can be viewed without a Denther account. To benefit from all of the Services we offer, you must create a Denther account and provide certain basic information about yourself (at least email), which authorizes you to use Denther and disclose as described in our Privacy Policy.

You acknowledge that although some Content may be provided by healthcare professionals, the  provision of such Content does not create a dental professional/patient relationship, and does not constitute an opinion, dental advice, or diagnosis or treatment, but is provided to assist you in choosing a doctor, dentist or other healthcare specialist, professional, provider, organization, or agents or affiliates thereof (collectively, “Dental Service provider”). “Content” means content, text, data, graphics, images, photographs, video, audio, information, suggestions, guidance, and other materials provided, made available or otherwise found through the Services and/or Site, including, without limitation, Content provided in direct response to your questions or postings.

While we make reasonable efforts to provide you with accurate content, we make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, expertise, quality of work, price or cost information, insurance coverage or benefit information, or any other content available through the services. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on any such content.

2. We do not provide dental advice

For patients:

The Content that you obtain or receive from Denther, its employees, contractors, partners, sponsors, advertisers, licensors or otherwise through the Services, is for informational, scheduling and payment purposes only. All dentally related information, including, without limitation, information shared via Denther Answers, the Denther blog, Denther social channels, Denther emails and text messages, and Denther advertising, comes from independent healthcare professionals and organizations and is for informational purposes only.

While we hope the content is useful in your healthcare journey, it is not intended as a substitute for, nor does it replace, professional dental advice, diagnosis, or treatment. Do not disregard, avoid or delay obtaining dental advice from a qualified healthcare provider, under any circumstance. Do not use the services for emergency dental needs. If you experience a dental emergency, immediately call a healthcare professional through a number valid for your location. Your use of the content is solely at your own risk.

3. No doctor patient relationship

Dentists, nurses, and other dental professionals use the services to share content with you, but your use of this content is not a substitute for healthcare. No licensed dental professional/patient relationship is created when you use the services or content. Denther encourages Dental Service Providers to use the Services responsibly, but we have no control over, and cannot guarantee the availability of any Healthcare Provider at any particular time. We will not be liable for cancelled or otherwise unfulfilled appointments, or any injury or loss resulting therefrom, or for any other injury or loss resulting or arising from, or related to, the use of the Site or Services whatsoever.

4. The services and content are informational and educational resources

For patients:

The Services are an informational and educational resource for patients. Denther can not guarantee that diagnosis will be made in a timely manner, that they will 100% accurate or complete, and Denther can not be responsible or liable for any errors or omissions in, or for the results obtained from the use of, such Content.

For Dental Service Providers:

Content provided by patients is intended for a forming of a diagnosis. You are obligated to use best practices of your profession, operate under corresponding ethical codes and oaths you take when forming the diagnosis. This Terms of use can not, nor do they strive to be above those practices.

Procedures/Products/Services:

Procedures, products, services and devices discussed and/or marketed through the Services are not applicable to all individuals, patients or all clinical situations. Any procedures, products, services or devices represented through the Services by any participants of the services, either paid or unpaid, are presented for your awareness and do not necessarily imply, and we make no claims as to, safety or appropriateness for any particular individual or prediction of effectiveness, outcome or success.

5. Your personal information

Protecting patient privacy and keeping your information secure are among our biggest priorities. Our Privacy Policy details how we may use, share, and maintain the information that you voluntarily share with Denther, which may include, without limitation, your name, address, and contact information, dental history and current dental needs, billing information, and other personally identifiable information (collectively, “Personal Information”).

You acknowledge and agree that such information will be reviewed and approved by you or someone authorized by you at the time of your appointment to ensure its accuracy. You also acknowledge that Denther may use the data or information you provide in accordance with our Privacy Policy.

6. Your responsabilities

For Dental Service Providers:

When you create a Denther account, you will provide your name, last name, email address and create a password (collectively, “Credentials”). You should keep your Credentials private and not share your Credentials with anyone else. You must immediately notify us if your password has been stolen or compromised by sending an email to info@denther.com. You may also be able to connect to the Services through a third party service, such as Facebook or Google. If you connect to the Services through a third party service, you give us permission to access and use your information from such third party service as permitted by such third party service, and to store your log-in credentials for such third party service. Denther has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed by any such third party.

You may not use the Site in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party’s use and enjoyment of the Site or the Services. You may not attempt to gain unauthorized access to any of the Services, user accounts, or computer systems or networks, through hacking, password mining or any other means. You may not accumulate or index, directly or indirectly, any Content or portion of the Site and/or Services (including, without limitation, Healthcare Provider Content, appointment availability, price information, and Insurance Content) for any purpose whatsoever.

In addition to our rights in these Terms of Use, we may take any legal action and implement any technological measures to prevent violations of the restrictions hereunder and to enforce these Terms of Use.

For patients:

You do not have to create an account to use Denther services. You are able to upload your pictures while providing only your email address, but this will not constitute as your account. Every time you wish to use Denther services, you will have to provide your email address. In case you wish to skip even the step of providing your email, there is a way you can upload your images and other information needed to form a diagnosis.

The cost of the service is 40€, but but after initial diagnosis, any of the following procedures, treatments, products that you choose to use in conjunction with a selected physician are your responsibility. You are responsible for ensuring that all information that you provide to Denther is accurate and up-to-date. Some Services may not be available through Denther or your Dental Service Provider depending upon a number of factors, including your insurance participation. Ultimately, you must resolve any dispute between you or any Dental Service Provider arising from any transaction hereunder directly with the Dental Service Provider.

7. Changes to the services; new services; additional terms

7.1 Changes to the Services; New Services

We may from time to time add new features to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Under no circumstances will Denther be liable for any suspension or discontinuation of any of the Services or portion thereof, and the use of new services will be governed by this Agreement.

7.2 Additional Terms

Some Services may have additional terms (including, without limitation, policies, guidelines, and rules) that will further govern your use of that particular Service, and supplement this Agreement. If you choose to register for, access or use any such Services, you may be presented with such additional terms. By using those Services, you agree to comply with any such additional terms, which are incorporated by reference into this Agreement.

8. Links to other websites

While using the Services, you may encounter links to other websites. These links are provided for your convenience only and we do not endorse these sites or the products and services they provide. You acknowledge and agree that we are not responsible or liable for the content or accuracy of these other websites. Although we attempt to link to trustworthy websites, it is possible that they will contain materials that are objectionable, unlawful, or inaccurate and we will not be responsible or liable for the legality or decency of material contained in or accessed through such other websites.

9. Diclaimer

For patients:

We created Denther to improve your healthcare experience, and we want your experience with Denther to be exceptional.We make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Site and/or the Services. We have no special relationship with or fiduciary duty to you.

For both patients and Dental Service Providers:

We provide the services “as is” and “as available.” We make no express or implied warranties or guarantees about the services. To the maximum extent permitted by law, we hereby disclaim all such warranties, including all statutory warranties, with respect to the services and the site, including, without limitation, any warranties that the services are merchantable, of satisfactory quality, accurate, fit for a particular purpose or need, or non-infringing. We do not guarantee that the results that may be obtained from the use of the services will be effective, reliable or accurate or will meet your requirements. We do not guarantee that you will be able to access or use the services (either directly or through third-party networks) at times or locations of your choosing. we are not responsible for the accuracy, reliability, timeliness or completeness of information provided by users of the services or any other data or information provided or received through the services. Except as expressly set forth herein, Denther makes no warranties about the information systems, software and functions made accessible through the services or any other security associated with the transmission of sensitive information. Denther does not warrant that the site or the services will operate error-free, bug-free or free from defects, that loss of data will not occur, or that the services, software or site are free of computer viruses, contaminants or other harmful items.

10. Termination

For Dental Service Providers

If you’re not using the Service appropriately, we’ll want to work with you to set things straight. But we reserve the right, if we determine it is best, to terminate, suspend and/or deactivate your account immediately, without notice, if there has been a violation of this Agreement or other policies and terms posted on the Site or through the Services by you or by someone using your Credentials. We may also terminate, suspend or deactivate your account for any other reason, including inactivity for an extended period. Denther shall not be liable to you or any third party for any termination, suspension or deactivation of your access to the Site and/or the Services. Further, you agree not to attempt to use the Site and/or the Services after any such termination, suspension or deactivation (except where deactivation is due solely to inactivity, and you are permitted to create another account).

11. Indemnification

For patients and Dental Service Providers

Upon a request by us, you agree to defend, indemnify, and hold harmless us, our employees, contractors, officers, directors, agents, parent and other affiliates, from all liabilities, claims, demands and expenses, including attorney’s fees, that arise from or are related to (a) your use of the Site and/or Services, or (b) the violation of this Agreement, or of any intellectual property or other right of any person or entity, by you or any person using your Credentials. The foregoing indemnification obligation does not apply to liabilities, claims and expenses arising as a result of our own gross negligence or intentional misconduct.

12. Miscellaneous

12.1 Electronic Contracting; Copyright Dispute

For patients and Dental Service Providers

Your affirmative act of using the Services and/or creating an account constitutes your electronic signature to this Agreement, which includes our Privacy Policy.

12.2 Changes to These Terms of Use

We may change these Terms of Use and the other documents that are part of the Agreement at any time, as we reasonably deem appropriate. Upon any such change, we will post the amended terms on the Site; Your continued use of the Site and/or the Services following such posting shall constitute your affirmative acknowledgement of the Terms of Use or other applicable Agreement document, the modification, and agreement to abide and be bound by the Terms of Use or other applicable Agreement document, as amended. We encourage you to periodically review these Terms of Use and the Agreement. IF AT ANY TIME YOU CHOOSE NOT TO ACCEPT THESE TERMS OF USE OR THE AGREEMENT, INCLUDING FOLLOWING ANY SUCH MODIFICATIONS HERETO, THEN YOU MUST STOP USING THE SITE AND THE SERVICES.

12.3 Limitation of Claims

No action arising under or in connection with this Agreement, regardless of the form, may be brought by you more than one (1) year after the cause of action arose; actions brought thereafter are forever barred.

12.4 Entire Agreement

This Agreement and any supplemental terms, policies, rules and guidelines posted through the Services, each of which are incorporated herein by reference, including the Privacy Policy, the, constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of Denther to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

12.5 Assignment

We may assign this Agreement at any time, including, without limitation, to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. You may not assign, transfer or sublicense this Agreement to anyone else and any attempt to do so in violation of this section shall be null and void.